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EeS: Error on Self-Service Invoice / Review Invoice when certain steps are followed (Doc ID 2251174.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Error occurs on the Self-Service Invoice / Review Invoice page after trying to display an Invoice, clicking on the magnifying glass for the Invoice Id From field and then trying to re-display the Self-Service Invoice / Review Invoice page.

ERROR
There are no prompt values currently available for this field. (4,4)

The prompt table for this field is currently not specified.  Use any value you wish.

STEPS
1.  Navigate to eSettlements > Self-Service Invoice > Review Invoice
2.  Under the Invoices section, select the hyperlink for one of the Invoice ID's
3.  On the Review Invoices / Invoices page, click on the Return to Invoice List hyperlink
4.  Under Search Criteria, click on the magnifying glass for Invoice Id From
5.  Page just spins and no results are listed
6.  Click on the Self-Service Invoice link in the breadcrumb at the top
7.  Self-Service Invoice  / Invoice Actions page displays
8.  Click on the Review Invoice hyperlink
9.  Above error appears on the Self-Service Invoice / Review Invoice page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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