SEVIS OPT Alerts Recur for Report Participation and Employer Edit (Doc ID 2251238.1)

Last updated on AUGUST 04, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------------
OPT Report Participation and Employer Edit alerts sent to the master are not causing the alert to stop generation. They continue to generate after being exported to SEVIS Master.

EXPECTED BEHAVIOR
----------------------------------
Once all OPT alerts are sent to master, alerts are discontinued.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. View Master by navigating to SEVIS > SEVIS Maintenance > SEVIS Master.
2. Go to Campus Community > SEVIS > View SEVIS Events History (Page: SEV_HIST_SUMMARY).

BUSINESS IMPACT
-----------------------------
The issue has the following business impact:

Due to this issue, users erroneously see recurring OPT alerts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms