Flat Amount Fee Credited When Student Drop 2 Courses The Same Day Before And After Drop Retain Deadl (Doc ID 2251284.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Fee Calculation

ACTUAL BEHAVIOR
---------------

Student initially enrolled in 2 classes in 2 different sessions
His first class was dropped  with a reason code of SDRP

His second class was dropped on the same date but in a different session so the student  took a penalty grade in the 2nd class.   No reason code was populated. 

The student did not withdraw from the term 

100% of the flat fee is reversed.


EXPECTED BEHAVIOR
-----------------------
Flat fee should be charged from .01 -999 credits so the class the student withdrew from and took the penalty grade should qualify the student for the flat fee.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Student financials > tuition and fees > tuition calc

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly adjust fees.

Cause

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