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Flat Amount Fee Credited When Student Drop 2 Courses The Same Day Before And After Drop Retain Deadl (Doc ID 2251284.1)

Last updated on APRIL 26, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.
Checked for relevance *** 26-APR-2019 ***

Symptoms

On Campus Solutions 9 , A student initially enrolled in 2 classes in 2 different sessions

The first class was dropped with a reason code of SDRP

The second class was dropped on the same date but in a different session and the student took a penalty grade in the 2nd class.   No reason code was populated. 

The student did not withdraw from the term 

100% of the flat fee is reversed.


EXPECTED BEHAVIOR
-----------------------
Flat fee should be charged from .01 -999 credits so the class the student withdrew from and took the penalty grade should qualify the student for the flat fee.

STEPS
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The issue can be reproduced at will with the following steps:
1.  Student Financials > Tuition and Fees > Tuition Calc

Cause

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In this Document
Symptoms
Cause
Solution


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