E-PORTAL: 'Navigation Collection not found' error accessing a Unified Navigation Remote Content folder in Main Menu pagelet or Navigation Collection pagelet

(Doc ID 2251308.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

There are no problems when accessing a Unified Navigation Remote Content folder in the drop-down menu or Fluid NavBar. However, when accessing a Unified Navigation Remote Content folder in the Main Menu pagelet or a Navigation Collection pagelet on the classic homepage, it fails with error:

Navigation Collection not found

The Navigation Collection you have specified cannot be found. There are two possible causes for this error: 1) the Navigation Collection specified is invalid or no longer exist, or 2) you do not have access to this Navigation Collection. Contact your portal administrator

 

Cause

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