E-PORTAL: New Window From Workcenter Pagelet Does Not Work When Using IHub (Doc ID 2251620.1)

Last updated on APRIL 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------------------
When using the Fluid user interface and the "new window" functionality in some cases the application loses track of navigation and gives the user error messages of "page no longer being available"


ERROR
-----------------------
page no longer being available.

ENVIRONMENT
--------------------------
PeopleSoft HCM 9.2 PUM 20 on PeopleTools 8.55.13


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into iHub
2. Navigate via Unified Navigation to the FSCM Workcenter page
3. When a "New Window" gets opened, observe that the _ is removed
4. This results in "Page no longer available" message


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate properly in Fluid UI

Cause

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