HR_I9_VERIFY Process Does Not Work For The New Document Title Values (Doc ID 2252468.1)

Last updated on APRIL 06, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Job / Personal Information


When attempting to Submit the I-9 Form, the following error messages occurs.

ERROR MESSAGES
-----------------------
1. Role I-9 Administrator has no members. (52,7)
2. Error when attempting to trigger Business process/ Event HR_I9_PROCESS/ Submit (67,2)
3. TriggerBusinessEvent failed for HR_I9_PROCESS-Submit I9. (2,302) HR_I9_EE.GBL Workflow PCP: 1511 Statement:8


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Main menu > Self Sevice > Personal Information > Personal Details > Form I-9
2. Enter I-9 Information



 

Cause

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