On SEVIS Select Alerts to Report - F/M Page, Filtering By Event Type Displays No Results If Results Greater Than 500

(Doc ID 2252472.1)

Last updated on APRIL 06, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


When filtering by Event Type on the Select Alerts to Report - F/M page for an event that triggers the message window, "The selection criteria specified will result in #### Alerts rows to be loaded", clicking OK does not load the alerts.

Events are loaded.

The issue can be reproduced at will with the following steps:

1. Run Process SEVIS Alerts - F/M to generate alerts.
2. Navigate to Select Alerts to Report - F/M page by going to Campus Community > SEVIS > F/M Alerts > Select Alerts to Report - F/M page.
3. Select an Event Type from the dropdown containing lots of events, such as PersonalInfo.
4. Hit Apply.
5. Message loads and click OK. No alerts load.

The issue has the following business impact:

Due to this issue, users cannot view expected search results based on filter.


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