E-PORTAL : Content Reference set as Non-PeopleSoft url gives an error when navigating using Navigator (Doc ID 2252495.1)

Last updated on MAY 18, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

If a content reference is set as "Non-PeopleSoft URL", it gives an error when navigating to it.
It does not happen when using "PeopleSoft Generic URL".

Environment
----------------------
Tools Version: PeopleTools 8.55.xx

ERROR
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Please make sure Webserver and Appserver are up
java.lang.ClassCastException: psft.pt8.pshttp.https.HttpsURLConnection cannot cast to psft.pt8.portal.PIADirectConnection

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a CREF with the following
2. Node name = LOCAL_NODE, URL type = Non-PeopleSoft URL and Portal URL=/q/?ICAction=ICQryNameExcelURL=PUBLIC.B_TAETIGKEIT_QUERY



Cause

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