ECM: ISO_CT_03 Layout for ACH Payment Method -- Issue with Bank Account Number under <CDTRAGT> tag (Doc ID 2252798.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

System is setup to pay Vouchers through the Pay Cycle for Payment Method = ACH, Settle By = Financial Gateway, Layout = ISO_CT_03.

Customer is stating that per the Bank requirements (Format: ISO:20022 pain.001.001.03), under the <CdtrAgt> tag, the Bank Account Number should be specified under the <Othr> tag as shown:

<Othr>
<Id>string</Id>
</Othr>

However, the Bank Account Number is specified under the <PrtryId> tag as shown:

<PrtryId>
<Id>123456</Id>
</PrtryId>

The current ISO_CT_03 layout does not have a <Othr> tag under the <CdtrAgt> tag. It only has the <PrtryId> tag.

STEPS

1. External Account > Payment page setup

Bank = UKBNK
Payment Method = ACH
Settle By = Financial Gateway
Layout = ISO_CT_03

2. Create a Voucher

Business Unit = GBR01
Supplier ID = GBR0000001

3. Voucher > Payments page

Bank = UKBNK
Account = CHK
Method = ACH

4. Click the Layout hyperlink

Layout = ISO_CT_03

5. Pay the Voucher through the Pay Cycle
6. Run Payment Dispatch
7. View the Payment File
8. Payment file has the issue above of having instead of under the tag

Cause

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