E-PIA: Worklist Download To Excel Does Not Captures The Link Details

(Doc ID 2252963.1)

Last updated on APRIL 10, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

After upgrade to PeopleTools 8.55.07, users have reported the issue with downloading the Worklist items to Excel using the PS delivered functionality. When users click on the "download" icon on the Worklist Items grid, the worklist items are copied to an excel file but the "Link" column details in this grid are not downloaded. Users need the "column" details as it has the Business Unit and Transaction Id such as Voucher Id for the document being approved. Please refer to the attached document for details.
This issue is consistent in all browsers - Internet Explorer, FireFox and Chrome.

Cause

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