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Cannot update I9 receipt document after resubmission (Doc ID 2253484.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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After an employee resubmits their I-9 form, list box C is not displaying.  There is not a way for the I9 Administrator to update List C when the EE brings in their replacement document.


STEPS
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The issue can be reproduced with the following steps:
1. Self-Service
2. Personal Information
3. Personal Details
4. I-9 form



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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