Unable To Add Emergency Contact Address And Self Service Addresses On Windows 10 Using IE (Doc ID 2253658.1)

Last updated on APRIL 10, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Unable to add emergency contact address and self service addresses on Windows 10 using IE

When user tries to add an emergency contact address in SelfServie on Win 10 machine the modal window comes up and its not showing all the details where user can input.

On Chrome browser it works fine.
 

EXPECTED BEHAVIOR
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The modal window should allow user to input data in IE also

STEPS
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The issue can be reproduced at will with the following steps:
1. Self Service >Personal Details >Emergency Contact or Address
2. Click on Add Address button
3. In the modal window opened user cannot enter any data.


Cause

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