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EAP: Reset All VAT Defaults is Not Working When VAT Information Page is Accessed Using Red Triangle (Error Symbol) (Doc ID 2254024.1)

Last updated on FEBRUARY 08, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Reset All VAT Defaults is not working when the VAT Information page is accessed using Red Triangle. It works when access using 'VAT - Needs Review' link.


Steps:
------------
1) Create a Voucher.
2) Click the VAT Summary and review the VAT fields.
3) Enter an item on the invoice line.
4) Select the 'VAT - Needs Review' link.
5) Click the Reset All VAT Defaults button.
6) Click Expand All Sections and review - VAT information updated as expected.
7) Update the Ship To Location on the invoice line to, say AB001.
8) The 'VAT - Needs Review' link and Red Triangle are displayed.
9) Click the Red Triangle.
10) Click the Reset All VAT Defaults button and Expand All Sections.

Expected result:
---------------------------
VAT fields should get updated appropriately.

Actual result:
------------------------
VAT fields are not updated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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