E-SES: PTSF_GENFEED Failing With "FTP Response 421 Received. Server Closed Connection." (Doc ID 2254392.1)

Last updated on APRIL 12, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

When we try to build the SES search definitions for EP_CS_DOC_ADHOC, EP_CS_DOC_CONTRACTS or EP_CS_DOC_PURCHORDRS , the process fails with the error below. We have found that if we remove the Attachments from the search (PeopleTools -> Search Framework -> Designer -Search Definition and on the Attachment Properties tab remove the attachment entry from the grid), the process runs to success but we don't get accurate search results. If we leave the attachments entry on the page and execute the build index process it goes to no success.
 
ERROR
---------------
Errors seen in the crawler logs:


ENVIRONMENT
---------------------------------
Peopletools : 8.53.xx or higher
SES 11.2.2.2
 

Cause

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