E-CI/ExcelToCI: "No Matching Buffer Found for level (15,260)" Error if Selecting All Cells for Input, but not supplying some values

(Doc ID 2254859.1)

Last updated on APRIL 19, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


Customer is on PT 8.55, and using CI_PERSONAL_DATA Component Interface from ExcelToCI.
The Update Action was used to insert a second phone type collection row. 
The upload is successful, but opening the record in PIA through the browser, or using the Component Interface Tester in Application Designer results in the error below.


No Matching Buffer found for level (15,260)

The issue can be reproduced at will with the following steps:
1. Set up the spreadsheet and data in the same fashion as the customer. This means that all cells are selected for input (and change from gray to orange/peach color)
2. Upload the data from Excel
3. Log into PIA through the browser, and check the data that was uploaded.


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