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Packaging Error: DATA CORRUPTION: AWARD TOTAL <> SUM(DISBURSEMENTS) Related to Pell Packaged in one Item Type over Both Award Periods (Doc ID 2254915.1)

Last updated on APRIL 13, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.


On : CS 9 Bundle 44 QNA

When attempting to run mass packaging for the trailing non-standard award period,
the following error occurs.

Error W/FAPPKPST 2017-03-31 at !!!!!


A closer examination of the award data reveals that the problem is with the Pell item type that was already awarded previously, using a disbursement plan containing both academic and non-standard terms (Fall/Spring/Summer). The system is making some adjustment to the summer disbursement amount - for example, increasing it by $1 OR zeroing it out completely - which is also reflected in the overall accepted amount adjusting by the same amount, but the overall offer amount does NOT adjust. A student in this condition will also fail posting if auto-packaging is invoked.

The issue can be reproduced at will with the following steps:
1. Run mass packaging select
2. Run mass packaging assign to assign packaging plan designated with 'non standard' award period
3. run process mass packaging

Packaging for the academic period always previously ran successfully.

The issue has the following business impact:
Due to this issue, users can only package a small number of the total population, and there are too many leftover students to handle manually.


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