Packaging Error: DATA CORRUPTION: AWARD TOTAL <> SUM(DISBURSEMENTS) Related to Pell Packaged in one Item Type over Both Award Periods (Doc ID 2254915.1)

Last updated on APRIL 13, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 Bundle 44 QNA

When attempting to run mass packaging for the trailing non-standard award period,
the following error occurs.

ERROR
-----------------------
Error W/FAPPKPST 2017-03-31 at 11.06.19.360000 !!!!!

Error: DATA CORRUPTION: AWARD TOTAL <> SUM(DISBURSEMENTS)

A closer examination of the award data reveals that the problem is with the Pell item type that was already awarded previously, using a disbursement plan containing both academic and non-standard terms (Fall/Spring/Summer). The system is making some adjustment to the summer disbursement amount - for example, increasing it by $1 OR zeroing it out completely - which is also reflected in the overall accepted amount adjusting by the same amount, but the overall offer amount does NOT adjust. A student in this condition will also fail posting if auto-packaging is invoked.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run mass packaging select
2. Run mass packaging assign to assign packaging plan designated with 'non standard' award period
3. run process mass packaging

WHAT IS WORKING
----------------------
Packaging for the academic period always previously ran successfully.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can only package a small number of the total population, and there are too many leftover students to handle manually.

Cause

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