Service Indicator Warning Pop Up no Longer Displays on Request Transcript Component

(Doc ID 2255322.1)

Last updated on APRIL 14, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9.2 Transcripts

ACTUAL BEHAVIOR
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In release 9.2, the warning message on Request Transcript Report no longer highlights the emplid field or pops up the warning message when the student has a service indicator that blocks transcripts.

EXPECTED BEHAVIOR

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Expect the emplid field to be highlighted and the pop up warning to display.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Campus Solutions and navigate to Records and Enrollment > Transcripts > Request Transcript Report.
  2. Select a transcript type that is set up to check service indicators.
  3. Select a student who has a service indicator with an impact specified on the transcript type setup.
  4. Expect a warning to pop up when the student emplid is added but this is not occurring.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users process the transcript before they see the service indicator information.

Changes

 This is occurring on release 9.2, tools 8.55

Cause

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