Performance Issue on the HR_NP_NOTES Component from Job Data Component (Doc ID 2255907.1)

Last updated on APRIL 21, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the Job Information page of Job Data when the Job Notes icon is clicked it is taking a long time to return the data (approximately 13 seconds), Job Notes Performance issue.

The issue can be reproduced at will with the following steps:
1. Open the Job data for any Employee and Go to Job information Page.
2. Click on Job Notes Icon to open the Job Data Notepad.
3. It takes 13 Seconds to open the Job Data Notepad Page in Customer Environment.

Cause

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