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Error Messages When Accessing Manager Self Service Direct Line Reports Pagelet From Personalize Home Page (Doc ID 2256284.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Manager Dashboard/Talent Summary

Receive error from personalize Home page:


ERROR
-----------------------
First opeand of .is NULL, so cannot access member s_NavBuffer. (180,236) UX_PAGELET_WRK2.DIRECT_REPORTS. FieldFormula
Name: CommonPageActivate PCPC: 7720 Statement 131
Called from UX_DIRECTS_PLT.Activate Statement 1

The first operand of the dot operator is the NULL value, indicating the lack of any object value. AS a consequence, the given method
or property cannot be used.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into a PS instance with classic menu as the choice
2. Select 'Personalize Content'
3. Chose 'Classic Menu' and 'Direct Line Reports' and save
4. Received Error




Cause

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In this Document
Symptoms
Cause
Solution
References


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