Error Messages When Accessing Manager Self Service Direct Line Reports Pagelet From Personalize Home Page

(Doc ID 2256284.1)

Last updated on APRIL 18, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Manager Dashboard/Talent Summary

Receive error from personalize Home page:


ERROR
-----------------------
First opeand of .is NULL, so cannot access member s_NavBuffer. (180,236) UX_PAGELET_WRK2.DIRECT_REPORTS. FieldFormula
Name: CommonPageActivate PCPC: 7720 Statement 131
Called from UX_DIRECTS_PLT.Activate Statement 1

The first operand of the dot operator is the NULL value, indicating the lack of any object value. AS a consequence, the given method
or property cannot be used.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into a PS instance with classic menu as the choice
2. Select 'Personalize Content'
3. Chose 'Classic Menu' and 'Direct Line Reports' and save
4. Received Error




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms