E-PORTAL: How to Redirect to Custom Site When User Times Out of the Custom Site
(Doc ID 2256366.1)
Last updated on JANUARY 22, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Goal
Users are getting this because the session times out and they click on the link to log back in and they get the wrong PORTAL name:
error message: (Others 0; WIN) ICScript] - - - (2) PrdmGet failed with error code 3, portal name Portal
We are running 3 different portals on 3 different weblogic instances. EMPLOYEES , SELFSERVICE, SUPPLIER
when you timeout on EMPLOYEES the link works and it takes you back to the EMPLOYEES portal
https://internal.bh.com/.../EMPLOYEES/....
when you timeout on SELFSERVICE the link DOES NOT works and it takes you back to the EMPLOYEES portal
https://selfservice.bh.com/.../EMPLOYEES/....
when you timeout on SUPPLIERS the link works and it takes you back to the SUPPLIERs portal
https://supplier.bh.com/.../SUPPLIER/....
Where is this setup?
Solution
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In this Document
Goal |
Solution |