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Funds Not Returning To Total Released Amount on PO Contract When A Purchase Order Line Is Closed (Doc ID 2256462.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a customer closes a Purchase Order Line that refers to a PO Contract, that was partially received, the Close process is not releasing the encumbrance remaining balance back to the Contract released amount. However, when a customer Cancels a Purchase Order Line that refers to a PO Contract, the remaining encumbrance balance is liquidated and released back to the Contract released amount.

Cause

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