E-508: Embedded Help is not Read by Screen Reader

(Doc ID 2256727.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PT 8.55

ACTUAL BEHAVIOR
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Section 508 Help Icon frame name not descriptive

If Help icon, , next to Comparative Information is clicked, JAWS states “Job Data Frame”, then JAWS becomes completely silent. There are three issues here.

Issue 1.
At this point, vision impaired users will not know what type message is displayed on the screen

Issue 2.
Frame Name “Job Date Frame” is not descriptive and meaningful for this specific page. This page is referring to help topic for Comparative Information.

Issue 3.
Users do not know that they can press Esc key to exist out from this window. Users have to use JAWS command “Insert+down arrow” to read the entire page or use IE command “Alt+left arrow” to go to the previous page.



Cause

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