Cobol Transcript Enforcing Service Impact on Earlier Effective Dated Row of Service Indicator

(Doc ID 2257270.1)

Last updated on APRIL 20, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.


On : 9 version, Cobol Transcripts

Service indicator codes with multiple effective dated rows are not being processed correctly for transcripts. When the service indicator has a transcript hold impact on an earlier effective dated row and no impact on the current effective dated row, the transcript is prevented from creation.

Expect the transcript to be generated.

The issue can be reproduced at will with the following steps:
1. Assign a service indicator to a student with multiple effective dated rows with a TRAN impact on an earlier effective dated row but no the current one.
2. Attempt to create a transcript at Records and Enrollment > Transcripts > Transcript Request and get a message that there is a hold.

The issue has the following business impact:
Due to this issue, users have to create new service indicator instead of adding an effective dated row.


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