Supplier Registration - Deny Email Notification Is Not Selecting Reason Code And Comments (Doc ID 2257376.1)

Last updated on APRIL 20, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Supplier Registration - Manage Request Approval - Deny email notification is not selecting reason code or comment.

STEPS
The issue can be reproduced at will with the following steps:

Setup:
1 - Supplier Request System Setup: Deny Registration and comments are required
2 - Template changes: Add Reason Code and Comment

Replication Steps:
1 - Login VP1.
2 - Register Supplier: Include Welcome, Identifying Information, Address, Contacts, Categorization and submit
3 - Login VP2.
4 - Manage Request Approval. Go to link Request details.
5 - Click on Deny
6 - Select reason code and click on OK.
7 - Look the Deny email received.
8 - Deny email not loaded reason code and comment.


Cause

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