FAPPKBKG or FAPPKEAL: Error when calling FAPPKCTL, ORA-00942: table or view does not exist (Doc ID 2258433.1)

Last updated on APRIL 25, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9

When attempting to run the 3rd step of Mass Packaging - FAPPKBKG -, OR when attempting to load External Awards in batch - FAPPKEAL - the following error occurs:

ERROR
-----------------------
With Mass Packaging: Error when calling FAPPKCTL from FAPPKBKG

With External Awards: Error when calling FAPPKCTL from FAPPKEAL

Followed in both cases by the following message:

Application Program Failed
In Pgm Section :
With Return Code: 00000
Error Message : ORA-00942: table or view does not exist

Running the manual versions of the processes may also produce an error on the page, that may not appear the same as the errors shown above, in the log files. However, the same batch messages will likely appear in the log (.out and .err) files of the on-line process if produced


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. For Mass Packaging
a. Run mass packaging select
b. Run mass packaging assign
c. Run mass packagingn process

2. For External Awards

a. Run process to load to staging table

b. Run batch EA Load

WHAT IS WORKING
-------------------------
The program works to a point before encountering the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform any batch awarding activities

Cause

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