Performance Issues on Shopping Cart Fluid Pages

(Doc ID 2258825.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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After applying PUM Image 4, the shopping cart fluid page times out and never loads.

ENVIRONMENT

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DB Platform - N/A
Tools Version - 8.55
Application & Version - Campus Solutions release 9.2, PUM Image 4

STEPS

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The issue can be reproduced with the following steps:
1. Login to PIA
2. Navigate to Student Homepage > Manage Classes > Shopping Cart, or
3. Navigate to Student Homepage > Manage Classes > Class Search > Enroll/Add to Shopping cart

IMPACT

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Due to the issue, user cannot access the shopping cart fluid pages.

Cause

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