Performance Issues on Shopping Cart Fluid Pages
(Doc ID 2258825.1)
Last updated on APRIL 22, 2019
Applies to:
PeopleSoft Enterprise CS Campus Self Service - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
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After applying PUM Image 4, the shopping cart fluid page times out and never loads.
ENVIRONMENT
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DB Platform - N/A
Tools Version - 8.55
Application & Version - Campus Solutions release 9.2, PUM Image 4
STEPS
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The issue can be reproduced with the following steps:
1. Login to PIA
2. Navigate to Student Homepage > Manage Classes > Shopping Cart, or
3. Navigate to Student Homepage > Manage Classes > Class Search > Enroll/Add to Shopping cart
IMPACT
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Due to the issue, user cannot access the shopping cart fluid pages.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |