Fund Roster Report FA920 Produces Duplicate Rows Resulting in Inflated Totals

(Doc ID 2259121.1)

Last updated on OCTOBER 20, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 Production

ACTUAL BEHAVIOR
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When running the fund roster report FA920, some students are listed more than once, which causes the item type totals to be inflated.

EXPECTED BEHAVIOR
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The item type totals should display the actual/correct total awarded to all students (non-duplicated).

STEPS
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The issue can be reproduced at will with the following steps:
1. Run the report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on this report to perform fund reconciliation

Cause

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