Plan Types Allowing No Elections Display in Self Service Benefits Enrollment When Show if No Choice Is Selected on Benefit Program Table and/or Retain Covered Dependents Is Selected on Event Rule Table (Doc ID 2259502.1)

Last updated on APRIL 26, 2017

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Event Rule settings for certain Life Insurance plans are Pre-Enter/Use History, those plans display on the Self Service Benefit Enrollment summary page even though the employee cannot make any changes to the plan (as evidenced by the absence of the Edit button for the plan).

STEPS
---------------------------
1. Set Event Rule to Pre-Enter/Use History/Retain Covered Dependent for a specific plan for a specific Event Class (Navigation: Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules Table).
2. Process an event for this Event Class (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
3. Open Self Service Benefits Enrollment as the employee (Navigation: Self Service > Benefits > Benefits Enrollment).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms