Users Encounter Error getActiveActionItems is Not a Method of Class PTAI_ACTION_ITEMS:List (2,52) and (2,405) on PeopleTools 8.54 When Opening a Task List (Doc ID 2259682.1)

Last updated on APRIL 27, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In CS 9.2 Image 3, when using the Task Management Work Center, users encounter the following error when trying to view task list:


ERROR
-----------------------
PeopleCode compile error (get Active Actionsitems is not a method of class PTAI_ACTION_ITEMS:List (2,52) ^ ) for program
SCC_TM_TASK_MGMT.COMPONENTS.SCC_TM_ADM_LIST.onExecute. (2,405)

Class SCC_TM_TASK_MGMT.COMPONENTS.SCC_TM_ADM_LIST was not found (180,74).
The given class could not be found in the database, or had problem when tried to load it.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Campus Community > Task Management Work Center.
2. Click on Task List.
3. Error message pops up.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms