Elastic Search Careers Job Postings Error Generated (Doc ID 2259987.1)

Last updated on APRIL 27, 2017

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
Applicants are Unable to see Job Postings after Changing the Search from SES to Elastic Search

When Using Elastic Search on Careers Job Postings to Search for Jobs

We are Switching over to Elastic Search from SES; the HC_HRS_JOB_POSTINGS index Builds Successfully Using Elastic Search, and the Search Test Page Returns Results when that Index and Elastic Search are Specified.

On the Careers Search Page, an Error occurs when the Search Instance Administration is set to Elastic Search. When the Search Instance Administration is switched back to SES, the Careers page loads Correctly.

The error only Occurs on the Careers page when Elastic Search is Used to Search


ERROR
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PSAPPSRV.5840 (1025) [2017-04-19T10:27:01.293 dbaron@sanj2009-116-176.sandia.gov (IE 11.0; WIN7) ICPanel] uoegg6H9NZZJrg - dbaron (0) Search Exception: (262,2018) PTSF_ES.ESIMPL.QueryService.OnExecute Name:ExecuteQuery PCPC:14624 Statement:242

Called from:PTSF_ES.ESIMPL.Query.OnExecute Name:Execute Statement:66

Called from:HRS_SEARCH.SearchFramework.CandidateGatewayJobSearch.OnExecute Name:BeginSearch Statement:78

Called from:HRS_COMMON.SEARCH.BUS.JobSearchProvider.OnExecute Name:search Statement:118

Called from:HRS_COMMON.SEARCH.BUS.AppJobSearch.OnExecute Name:execute Statement:84

Called from:HRS_COMMON.CMP_HRS_APP_SCHJO
PSAPPSRV.5840 (1025) [2017-04-19T10:27:01.312 dbaron@sanj2009-116-176.sandia.gov (IE 11.0; WIN7) ICPanel] uoegg6H9NZZJrg - dbaron (0) An error has occurred which prevents this transaction continuing



STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to PIA .
2. Select Job Posting in the Global Search Drop Down
3. Enter Keyword in the Search



Cause

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