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Elasticsearch Careers Job Postings Error Generated (Doc ID 2259987.1)

Last updated on DECEMBER 05, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Applicants are Unable to see Job Postings after Changing the Search from SES to Elasticsearch

When Using Elasticsearch on Careers Job Postings to Search for Jobs

We are Switching over to Elasticsearch from SES; the HC_HRS_JOB_POSTINGS index Builds Successfully Using Elasticsearch, and the Search Test Page Returns Results when that Index and Elastic Search are Specified.

On the Careers Search Page, an Error occurs when the Search Instance Administration is set to Elasticsearch. When the Search Instance Administration is switched back to SES, the Careers page loads Correctly.

The error only Occurs on the Careers page when Elastic Search is Used to Search


PSAPPSRV.5840 (1025) [2017-04-19T10:27:01.293 <acct>@<servername> (IE 11.0; WIN7) ICPanel] uoegg6H9NZZJrg - <acct> (0) Search Exception: (262,2018) PTSF_ES.ESIMPL.QueryService.OnExecute Name:ExecuteQuery PCPC:14624 Statement:242

Called from:PTSF_ES.ESIMPL.Query.OnExecute Name:Execute Statement:66

Called from:HRS_SEARCH.SearchFramework.CandidateGatewayJobSearch.OnExecute Name:BeginSearch Statement:78

Called from:HRS_COMMON.SEARCH.BUS.JobSearchProvider.OnExecute Name:search Statement:118

Called from:HRS_COMMON.SEARCH.BUS.AppJobSearch.OnExecute Name:execute Statement:84

PSAPPSRV.5840 (1025) [2017-04-19T10:27:01.312 <acct>@<servername> (IE 11.0; WIN7) ICPanel] uoegg6H9NZZJrg - <acct>n (0) An error has occurred which prevents this transaction continuing

The issue can be reproduced at will with the following steps:
1. Log in to PIA .
2. Select Job Posting in the Global Search Drop Down
3. Enter Keyword in the Search




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