ECM: Performance Issue On Enter Bank Statement Search Page.

(Doc ID 2260795.1)

Last updated on MAY 01, 2017

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Online Bank Statements page times out while opening the bank statement online.

STEPS:

The issue can be reproduced at will with the following steps:
1. Navigate: Banking> Bank Statements > Enter Bank Statements
2. Provide values - on the Search Page
      External Bank ID, Bank Account, Statement ID
3. Click Search Button and Page keeps on processing and Times out

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms