CRM - Dispatch Board HTML Area Missing Background Colour DEMO (Doc ID 2260877.1)

Last updated on AUGUST 09, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------

After the Peopletools 8.55 Upgrade the background colour has disappeared in HTML areas as can be seen in the Dispatch Board.
This is affecting the redaability of the screen.

EXPECTED BEHAVIOR
-----------------------

The background color should not disappear in the Dispatch Board.


Environment:
-----------------
Application Release CRM 9.20
Tools: PT8.53.24

Dispatch Board HTML area should not miss background colour DEMO

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Navigate to MainMenu>FieldService> Dispatch Board
3. Background color missing heading" Technician" not readable.

Cause

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