Quick Admit a Student is Timing Out (Doc ID 2261091.1)

Last updated on MAY 01, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Other

ACTUAL BEHAVIOR
---------------
After upgrading to release 9.2, Quick Admit a student keeps spinning and times out. Same action in release 9.0 saves in seconds.

When trying to quick admit a new student using the Quick Admit component, the pages processes for several minutes after save and eventually times out.


EXPECTED BEHAVIOR
-----------------------
Expect a new student to be created.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Enroll Students > Quick Admit a Student.
2. Add the required information and save.
3. Page processes for several minutes but no new emplid is created.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot quick admit new students.

Cause

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