CRM 9.2 - Search Using Search Solution Link Causing Error - ESS SOLUTION SEARCH

(Doc ID 2261319.1)

Last updated on MAY 02, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.


When the user is trying to search a solution using keywords, in HR HelpDesk page, the following message is shown:

Invalid Filter formation (262, 799)

Revisit the filter formation and verify the open and close of each sub composite filter.

1. HR HelpDesk page
2. Search Solution
3. Search keywords
4. The above error message is shown.


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