E-PIA: OnReadyState Errors - DoURlAJAX, processXML, loadXMLDoc/this.req.onreadystatechange (Doc ID 2261475.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

While attempting to click a link on the Requisitions page an 'onReadyState' error is encountered while using the Firefox Browser, the same link produces a blank page in Chrome.
 

ERROR
-----------------------
onReadyState Error:

Function
'onReadyState'Error:
DoURlAJAX@https://UNIQUE_URL_WILL_BE_HERE/.../.../PJ_AJAX_NET_MIN_4.js:....
processXML@https://UNIQUE_URL_WILL_BE_HERE/.../.../PJ_AJAX_NET_MIN_4.js:....
onReadyState@https://UNIQUE_URL_WILL_BE_HERE/.../.../PJ_AJAX_NET_MIN_4.js:....
loadXMLDoc/this.req.onreadystatechange@https://UNIQUE_URL_WILL_BE_HERE/.../.../PJ_AJAX_NET_MIN_4.js:....

 STEPS

-----------------------
The issue can be reproduced at will with the following steps:

Steps to re-produce the error in Firefox:
1. Logon to PeopleSoft Financials using Firefox


2. eProcurement>Requisition --> under the 'Web' category, link

3. Click 'Print'

4. onReadyState'Error
 

Steps to re-produce the error in Chrome:
1. Logon to PeopleSoft Financials using Chrome
2. eProcurement>Requisition --> under the 'Web' category
3. Click 'Print' link
4. The link opens a blank page 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot properly access the desired page.

Cause

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