E-WF / PIA: All Direct Link URLs in Email Notifications Are Truncated in the Application (Dropping Search Parameters and Taking Users to the Appropriate Search Page) - After PT 8.55.14 Upgrade
(Doc ID 2261542.1)
Last updated on FEBRUARY 14, 2018
Applies to:PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.
On : 9.2 version, PT8.55.14, URL/Site Issues
After applying the PT8.55.14 minor update, ALL direct link URLs in Email notifications generated throughout the application are truncated when used, and the user will go to a Search Page rather than to the specific item that needs to be worked.
As an example, for HCM 9.2 Candidate Gateway, clicking on a direct link to a specific job posting URL goes instead to the Job Search Page.
This will happens throughout the HCM application, and includes products such as: Recruiting Solutions, Absence Management, Workflow, Candidate Gateway, On-boarding. The situation also occurs with FSCM Approval emails as well.
7) Copy the URL and open different browser, e.g. IE11, paste the external URL.
Note the URL is truncated. Web Profile is not configured with bypass Login ID, so there is a login Prompt. Login as User/PW. Goes to the Job Search page.
Result: the URL is truncated and goes to the Job Search page.
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