E-WF / PIA: All Direct Link URLs in Email Notifications Are Truncated in the Application (Dropping Search Parameters and Taking Users to the Appropriate Search Page) - After PT 8.55.14 Upgrade
(Doc ID 2261542.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and laterPeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.
Symptoms
On : 9.2 version, PT8.55.14, URL/Site Issues
After applying the PT8.55.14 minor update, ALL direct link URLs in Email notifications generated throughout the application are truncated when used, and the <UserID> will go to a Search Page rather than to the specific item that needs to be worked.
As an example, for HCM 9.2 Candidate Gateway, clicking on a direct link to a specific job posting URL goes instead to the Job Search Page.
This will happens throughout the HCM application, and includes products such as: Recruiting Solutions, Absence Management, Workflow, Candidate Gateway, On-boarding. The situation also occurs with FSCM Approval emails as well.
EXAMPLE
Direct link:
7) Copy the URL and open different browser, e.g. IE11, paste the external URL.
Note the URL is truncated. Web Profile is not configured with bypass Login ID, so there is a login Prompt. Login as User/PW. Goes to the Job Search page.
Result: the URL is truncated and goes to the Job Search page.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |