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E-PerfMon: Tree Level Change Not Working When Performance Monitor Enabled-Exception: (0xC0000005) EXCEPTION_ACCESS_VIOLATION - Memory access violation (Doc ID 2261579.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

The issue is that user is kicked out of PIA when using Tree Manager > Click on Switch Level with Performance Monitor enabled. (it causes Switch Level feature to freeze up)

When Performance Monitor is disabled, Tree Manager Switch Level works as expected.
 
ERROR
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STEPS
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The issue can be reproduced with the following steps:
1. Tree Manager > Tree Manager
2. Search By =
3. Click on Switch Level
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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