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E-CM: Peoplesoft Cloud Manager Lift And Shift Error - Failed To Map Drive (Doc ID 2261648.1)

Last updated on OCTOBER 11, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Cloud - Oracle Cloud

Peoplesoft Cloud Manager lift and shift issue

When doing provisioning of peoplesoft environment using cloud manager, the shift process fails after provisioning of DB, APP and PT environments.

u'ECHO Write-Host "Failed to map Drive [${global:fs_drive}] to [\\\\$fileserver_host\\cloud]" >> C:\\cloud_setup_win.ps1',


{'destination_list': {'amarlands06-winwc-3': u'cloud.admin'},
2017-04-18 18:12:04,689 DEBUG Initializing PsftFirewallRule object [psft_winrm_amarlands06-winwc-3_firewall] with data
2017-04-18 18:12:04,688 DEBUG Entering __setup_winrm_firewall_rule
2017-04-18 18:12:04,688 ERROR Execution of remote script on Windows Cloud Instance [amarlands06-winwc-3] Failed
2017-04-18 18:12:04,688 ERROR Execution of remote script on Windows Cloud Instance [amarlands06-winwc-3] Failed

2017-04-18 18:12:04,688 ERROR ERROR: Input redirection is not supported, exiting the process immediately.
2017-04-18 18:12:04,688 ERROR Execution of remote script on Windows Cloud Instance [amarlands06-winwc-3] Failed
], Status: [1]
], StdError: [ERROR: Input redirection is not supported, exiting the process immediately.
Error performing PeopleTools Patch Update, errorcode = 62004
"Please review D:\users\Administrator\AppData\Local\Temp\PeopleSoft\PTClientDeploy.log for additional information."
"****** SetupPTClient ended at 18:13:44.59 ******"

 

ERROR
-----------------------
'message': 'Failure in environment provisioning!'




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Cloud Lift and Shift will be delayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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