Benefits Billing Calculation Uses The Incorrect Benefit Record Number's Billing Enrollment (Doc ID 2261904.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Symptoms

For an Employee with multiple Jobs and multiple Benefit Record Numbers (BNR), no medical charges are being calculated for Plan Type 10, BNR 1 if there is an inactive Benefits Billing enrollment for BNR 0 after the effective date of an active Benefits Billing enrollment for BNR 1.

It appears to use the enrollment billing status for BNR 0 instead of BNR 1.

STEPS
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The issue can be reproduced at will with the following steps:
1. Employee has multiple jobs and multiple benefit record numbers (BNR)
2. Empl Rcd 0 is associated to BNR 0
3. Empl Rcd 1 is associated to BNR 1
4. Inactive enrollment in Benefits Billing for BNR 0 effective 1/15/2015 for Plan Type 10.
5. Active enrollment in Benefits Billing for BNR 1 effective 1/1/2015 for Plan Type 10.
6. Run Benefits Billing calculation for a month in 2015 and no medical deductions are calculated.

Changes

Cause

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