After Upgrade to Tools 8.55.14, Navigation Collection Menu Disappears When a Page in the Collection is Accessed (Doc ID 2262011.1)

Last updated on JUNE 26, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms


After upgrading to People Tools 8.54, custom navigation collection menus are disappearing after accessing and running a process on the page. The results page is opening up outside of the navigation collection.

Expected Behavior:
Navigation collection from left side should not be closed automatically.

Current Behavior:
Navigation collection from left side get closed.


Steps to replicate issue:

1. Navigate to PeopleTools > Portal > Portal Utilities > Navigation Collection. Create a fluid navigation collection that includes the link to a page that runs a process, for example Request Advisement Report or Quick Enroll.

2. Create a tile to hold the navigation collection using Tile Wizard at PeopleTools > Portal > Tile Wizard.

3. Add the tile to the homepage.

4. Click on the tile. The first page will automatically load and the navigation menu will close.


Business Impact: User has to go back to the tile to access the navigation collection.

Changes

 Issue occurs after upgrade to tools 8.55.14.

Cause

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