E-Fluid: iPad doesn't render correctly PT8.55 (Doc ID 2262121.1)

Last updated on MAY 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Fluid UI

ACTUAL BEHAVIOR
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PeopleSoft is not displaying the entire screen when using an iPad. We are seeing the following issues:

1. When you use the grid zoom and modal opens there is not a way to dismiss the modal page. There is no X or Cancel button to be able to get out of this page. There is only a Save button on structure and content page. When you press SAVE button this modal window stays open. You are now stuck and can never dismiss the modal (must refresh using the browser refresh).

2.In iOS when the modal page opens the right side is cut off. You cannot view the contents on the right side of the modal page. When I swipe to the right or left there is no movement. I cannot scroll to the right side of page. In windows desktop, there is horizontal scroll and you can view all the
contents on the page.

Replication Steps:
1.Navigate to PeopleTools > Portal > Structure and Content
2.Select Grid zoom icon on the first grid
3.select any hyperlink in the zoomed grid (I used Edit link). Modal window opens.
4.You cannot dismiss the modal. You are now stuck and there is no way to close. There is no X or Cancel button. There is only a Save button on this page. Also, contents on the right side are not viewable on the iPad.

 

Cause

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