Form I-9 does not Populate "List C #8" for DHS-issued Documents

(Doc ID 2262306.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When completing Form I-9 List C, if the Form I-9 Administrator chooses DHS-issued employment authorization or Receipt DHS-issued employment authorization for the Document Title field, the form does not populate "List C #8" or a field to enter in the type of document. This field should match the USCIS PDF which contains the words “List C #8,” and following it allows users to enter the title of the document.


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Workforce Administration > Personal Information > Form I-9 > Complete/Reverify EE Form I-9
2. Select employee, who provided documentation issued by the Department of Homeland Security
3. Select DHS-issued employment authorization or Receipt DHS-issued employment authorization from the Document Tile in List C
4. Note that the Document Title in the online form is not updated to match USCIS PDF which contains the words “List C #8”

Changes

 

Cause

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