ETL9.2: Receive 'onReadyState' Error After Applying PUM22 (Doc ID 2262398.1)

Last updated on MAY 30, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Environment
1. PeopleTools release: 8.55.10
2. PeopleSoft Application and release: HCM 9.2 PUM22


Description of Problem: Get the error "Function 'onReadyState' Error: 'ptGridObj_win0' is undefined" at Manage Exception and at Reporting Location

Sequence of events:
- Login and go to Manger Self Service
- Click Manage Exceptions:
- Click OK (to clear error) and the Report Time
-Click Reporting Locations:
- Get the Error Function 'onReadyState' Error: 'ptGridObj_win0' is undefined

Same Error on other pages like below:

Replication Steps:
1. Be on an HCM 9.2 environment current on PUM22 running PT8.55.10.
2. Login as PS
3. Navigate to Team Time on the Manager Self Service homepage.
4. On Report Time, click the Filter button.
5. Click the lookup for Time Reporter Group
6. Click the Cancel button on the Lookup window that opened.
7.Error pops up 'onReadyState' error.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms