SF818P - Org Account Trial Balance Report Not Reporting Credits in the EXC Account (Doc ID 2262528.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9.2 version, Student Financials Other

ACTUAL BEHAVIOR
---------------
SF818P report is excluding any charge or payment in an account that is not marked Account per term

These can be characterized as rows where the Account_term is null
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post a charge to a corp account that is marked account per term


2 Post a charge to a corp account that is not marked account per term

3 Post a credit to a different corp account in an account marked account per term and flag it to restrict it to the account , do not let this sweep to any excess account.


4 Post a credit to that same org in an account that is not marked account per term

5 Run the report at
Student financials > GL Interface > Trial Balance Reports > By Corp Account]


6 Review the report and Note the charges and credits posted to accounts that are marked account per term appear on the trial balance report and the charges and payments posted to an account that is not marked account per term do not appear on the report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the report because it's excluding too many items.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms