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Cannot Find Course When There With One Future Dated Class With Enrollment Deadline In The Past (Doc ID 2262692.1)

Last updated on APRIL 11, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

A course will not show up when there is only one future dated class, but it has an enrollment deadline prior to the date one is actually searching for the course.

Course Title = AO Testing
Course Code = AOTEST
Class Code = AOTEST-01
Class Start Date = 06/22/2016
Enrollment Deadline = 05/22/2016

Search for course on 6/13/2016, but not results.

There is one future dated class scheduled with a start date of 6/22/2016, but an enrollment deadline of 5/22/2016. The course should show as a result, even though the class is not available for enrollment.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up a class with an enrollment date in the future, but an enrollment deadline in the past.
2. Run SES incremental 
3. As a learner, search for course associated with class
NOTE: There should only be one future dated class available for enrollment
ALSO: Administrators cannot pull up the class to enroll learners via the Navigation: Enterprise Learning > Learner Tasks > Enroll Learners
- Training administrators are able to enroll learners via the Administer Class Roster option

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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