E-INST: 2 Non Fatal Errors While Installing 8.55.15 Patch: com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar Status: ERROR Additional Notes: ERROR - class com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar.install() runtime exception: (Doc ID 2262782.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Updates and Fixes

When attempting to apply PeopleTools patch 8.55.15 on Red Hat Enterprise Linux Server release 6.8 (Santiago), the following error occurs.

ERROR
-----------------------
Custom Action: com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar
  Status: ERROR
  Additional Notes: ERROR - class com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar.install() runtime exception:

Custom Action: com.ps.pt.install.vcd.action.PSCreateInstSettingsFile
  Status: ERROR
  Additional Notes: ERROR - class com.ps.pt.install.vcd.action.PSCreateInstSettingsFile.install() runtime exception:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install into an existing PS_HOME
2. Install into an empty directory


Cause

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