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Not all Plans Display on My Academics Page. (Doc ID 2262857.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Student Records Self Service

ACTUAL BEHAVIOR
---------------
Student Center view issue

In the Student Center if a student has two active academic plans that fall under the same academic program only one shows up on the My Academics page.

EXPECTED BEHAVIOR
-----------------------
Expect all plans to display.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using a student who has multiple plans tied to the same program under two different career numbers, log into self service.
2. Navigate to the Student Center and click on My Academics.
3. Only one plan displays.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all plans.

Cause

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In this Document
Symptoms
Cause
Solution
References


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