My Oracle Support Banner

E-ES: No Search Results returned Error in IB errorlog.html RESTListeningConnector:returnResponse() UserName not defined in database. (158,55) (Doc ID 2262859.1)

Last updated on JUNE 10, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

No Search results are displayed when searching in Global Search when Elastic Search is enabled.  No Search results are displayed

The Integration Broker errorlog.html located in <PIA_HOME>\webserv\<DOMAIN>\applications\peoplesoft\PSIGW.war\WEB-INF shows the following error when searching:  

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.