'Function getSessiondesc does not return a result. SSR_MANAGE_CLASSES.COMPONENTS.SSR_SHOP_CART_FL' Error on Fluid Shopping Cart After Adding a Class

(Doc ID 2262956.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Fluid Student Records Enrollment

Users receive an error when clicking on the Fluid Shopping Cart link directly after adding a class from class search.

ERROR
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Function getSessiondesc does not return a result. SSR_MANAGE_CLASSES.COMPONENTS.SSR_SHOP_CART_FL onExecute Name:getSessionDesc


STEPS
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The issue can be reproduced at will with the following steps:
1. Click on the Manage Classes time from the Student Homepage.

2. Click on Class Search.

3. Select a term and search for a class.

4. Select the class from the search results and click on it to get the class options.

5. Select the class option and click the arrow.

6. Select to add the class section to the shopping cart and confirm.

7. Click on the Shopping Cart link in the left hand navigation and the error will occur.

8, Logging out and in again allows the student to access the FL Shopping Cart without error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, students cannot access the shopping cart.

Cause

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