E-IH: REMOTE RELATED CONTENT NOT IN UNIFIED NAVIGATION WORKCENTER (Doc ID 2262977.1)

Last updated on MAY 10, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Related Information

ACTUAL BEHAVIOR
---------------
Can not setup remote related content in Unified Navigation Workcenter.

EXPECTED BEHAVIOR
-----------------------
According to peoplebook, it should be able to setup remote related content.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 In the Unified Navigation pagelet, expand the Related Content Setup section and click the Local Portal System link to open the Manage Related Content Configuration page in the target area.
Click the Create a New Related Content Service link to create a new service. Specify a new service ID, for example, RCSETUPHRMS, and click Add.

 2. In the Service Name field, enter a value that identifies the content provider
system¿for example, HRMS System.
Ensure that PeopleSoft Component is the selected URL type.
In the Node Name field, select the portal host node from the content provider
system.
Select the following component parameters:
Menu Name: PTCSSERVICES
Component Name: PTCS_SRVCFGSRCHGBL
Market: GBL
Page Name: PTCS_SRVCFG_SRCH
In the Service URL Parameters group box, enter the following parameter and
value:
Parameter Name: UniNavRcPglt
Description: true
Retain the other default values for this service.
 
3. The following shows a completed service
definition, which will result in the FSCM System link appearing in the
Unified Navigation pagelet BUT it is not happening in lab DB.
 


Cause

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